Privacy Policy

This privacy notice tells you what to expect us to do with your personal information. Any queries or requests should be addressed to info@soundslikemike.co.uk

We may have to collect and use information about people with whom we work (e.g. clients, suppliers). This personal information will be handled and securely processed in accordance with our responsibilities under the General Data Protection Regulation (GDPR).

Data Protection Principles

Under GDPR (Article 5), all personal data shall be:

(a) processed lawfully, fairly and in a transparent manner
(b) collected for specific, explicit and legitimate purposes
(c) adequate, relevant and limited to what is necessary for the purposes of data processing
(d) kept accurate and up-to-date. Data that is found to be inaccurate will be rectified or erased without delay
(e) not kept for longer than is necessary for it’s given purpose
(f) processed in a manner that ensures appropriate security of personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures

What Information We Collect

If you contact us by using our website contact form, by email or by calling us directly we collect your personal data. This may include your:

Name, Email Address, Phone/Mobile Number, Job Position, Company, Company Website, Company Address (where applicable)

We may also retain any email correspondence related to enquiries, individual projects, services, agreements and any other business-related matter. We use this personal data to respond to any enquiries and/or make or maintain professional contact with you where it is in our legitimate interest to do so. We may also use this personal data in order to comply with any legal requirements. This information will be securely stored within our digital company database.

Cookies

We also use cookies (small files containing information which are saved to your personal device when you visit a website) for technical purposes essential to the effective operation of our website and to enable us to collect information about your browsing patterns. We also use a third party, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this in order to monitor things such as the number of visitors to various pages on the site to allow us to tailor pages to visitors needs. This information is processed in such a way as to not identify anyone.

We also use WordPress and through this and the GDPR-compliant plugins we use we may also collect the following user data:
  • contact form entries
  • analytics and traffic log solutions
  • any other logging tools and plugins
  • security tools and plugins

Lawful Bases And Data Protection Rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal data. There is a list of possible lawful bases in the UK GDPR and you can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights (set out below). You can find further information about your data protection rights and the exemptions which may apply on the ICO’s website. Where no lawful basis applies, we may seek to rely on your consent in order to process data, however we understand that consent must be freely given, specific, informed and unambiguous. Where consent is sought, it will be on a specific and individual basis where appropriate. 
  • Your right of access – You have the right to ask us for copies of your personal data
  • Your right to rectification – You have the right to ask us to correct or delete personal data you think is inaccurate or incomplete
  • Your right to erasure – You have the right to ask us to delete your personal data
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal data
  • Your right to object to processing – You have the right to object to the processing of your personal data
  • Your right to data portability – You have the right to ask that we transfer you personal data to another organisation, or to you
  • Your right to withdraw – When we use consent as our lawful basis, you have the right to withdraw your consent at any time.
If you make a request, we must respond to you without undue delay and in any event within one month unless, in accordance with legislation, we decide that an extension is required. Anyone who makes a request will be kept fully informed of any decision to extend this time limit. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How Long We Retain Your Data

Your personal data will be kept for no longer than 5 years except where necessary for solely archival purposes.

Who We Share Your Data With

Your personal data will only be shared with third parties with whom we’re legally obliged to share personal information with.

In any other instance, your explicit consent will be sought in accordance with your rights outlined above, and we will ensure that the third party takes such measures in order to maintain GDPR compliancy and protect your personal data.

How To Make A Complaint

If you have any concerns about our use of your personal data, you can make a data protection complaint to us at info@soundslikemike.co.uk

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain the ICO at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint